Network Operations Lead

T-Rex Solutions is seeking a results-driven Network Operations Lead to manage our U.S. Customs and Border Protection (CBP) Network Operations Center (NOC). The program objective is to provide ongoing support for CBP's NOC and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology. These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP's nationwide enterprise.

They ensure network stability, availability, and the rapid escalation and resolution of technical issues. This is a 24x7x365 operation with work performed on-site in Ashburn, VA.

• Provide technical guidance for directing and monitoring information systems operations.
• Plan, organize, and direct the Network Operations Team to ensure the stable operation of CBP's network infrastructure. Responsible for maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk.
• Responsible for managing and setting priorities for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, and wireless.
• Responsible for managing and setting priorities for the Network Management Operations team.
• Provide support to CBP end users, operations personnel, and strategic program management.
• Ensure effective monitoring and response to hardware, software, and network problems. Coordinate and manage the routine testing and analysis of all elements of the network facilities.
• The Network Operations Team Lead will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.

• Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications.
• A minimum of ten (10) plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises.
• Relevant certifications such as ITIL v3, CCNA, CCNP, CCIE.
• Working knowledge of networking concepts, infrastructure, and equipment (e.g., routers, switches, firewalls, and load balancers).
• Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications.
• Showcase leadership abilities by managing projects and teams.
• US citizenship required.
• Ability to obtain and maintain a CBP public trust clearance.

• Experience directly supporting DHS, CBP or ICE Network Operations.
• Active CBP clearance, or DOD Secret clearance or higher.

Established in 1999, T‑Rex Solutions, LLC is a proven mid‑tier business providing data‑centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T‑Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.

T‑Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T‑Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T‑Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.

T‑Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status,…