Network Operations Lead

RESPONSIBILITIES

Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Network Operations Team to ensure the stable operation of the network infrastructure. Responsible for maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk. Responsible for managing and setting priorities for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, wireless.

Responsible for managing and setting priorities for the Network Management Operations team. Provides support to end users, operations personnel, and strategic program management. Ensures the effective monitoring and response to hardware, software, and network problems. Coordinates and manages the routine testing and analysis of all elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.

REQUIRED QUALIFICATIONS

• Experience:
  
  At least Ten (10) Plus years of experience leading Network teams.
• Education:
  
  Bachelor's degree in related technical field. or equivalent experience
• Background Investigation is required
• Certifications preferred include: CCNP, CCDP, or CCIE
• Ten (10) Plus years of SENIOR LEVEL EXPERIENCE administering enterprise infrastructures in large enterprises.
• Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers).
• Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications.
• Routing and switching/Firewall (FW) SME with Six (6 plus) years

We are seeking a Network Operations Lead to join our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to network communications, network utilization and availability analysis and reporting.

The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a month.

Tek Synap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

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The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here.

"As part of the application process, you agree that Tek Synap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration".

COMPETENCIES

• Oral Communication
• Written Communication
• Strategic Thinking
• Technical Expertise
• Initiative
• Foster Innovation
• Results Oriented
• Teamwork

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location:
  
  Springfield or Ashburn, Virginia
• Remote or In-Person: 100% Onsite
• Type of environment:
  Office
• Noise level:
  Medium
• Work schedule:
  
  Schedule is day shift Monday – Friday.
• Am…