Incident Response Manager – NOC Operations Leader

A technology services provider is seeking an Incident Support Manager to oversee incident management operations for the U.S. Customs and Border Protection's Network Operations Center. The ideal candidate will have over 10 years of experience in IT operations and network incident management, along with ITIL v3 and Certified Incident Manager certifications. Responsibilities include directing restoration efforts during outages and ensuring thorough documentation.

This position is based in Virginia with potential travel requirements.
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