More jobs:
IT Help Desk Analyst; Tier I/II
Job in
Ashburn, Loudoun County, Virginia, 22011, USA
Listed on 2026-01-10
Listing for:
Systems Integration, Inc.
Full Time
position Listed on 2026-01-10
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading IT solutions provider is seeking a motivated IT Call Center Help Desk employee to support the Department of Homeland Security's technology service desk. Responsibilities include assisting end-users with hardware and software issues virtually, logging requests, and following up for feedback. The ideal candidate will have 1-2 years of help desk experience, a high school diploma, and strong customer service skills.
MCSA and A+ certifications are preferred, along with bilingual capabilities in Spanish.
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