Project Manager II - Infrastructure

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

The Project Manager II – Infrastructure effectively plans, manages, and delivers the internal IT projects on time and within budget. This entails facilitating communication between different team members (e.g. Systems Engineers, Network Engineers, Data Center Technicians, etc), different departments within the organization, along with ensuring adherence to existing company guidelines. The ideal candidate is a highly organized, experienced technical project manager, who possesses excellent verbal and written communication skills, and is able to operate effectively in a fast-paced, cross-functional matrixed environment.

RESPONSIBILITIES, other duties may be assigned. Works with systems and network engineering teams to complete technical discovery

Applies project management expertise to ensure accurate and timely delivery of services

Collaborates with team managers and resources to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables

Develops and actively manage project plans, identifying applicable phases, tasks, resources, deliverables and due dates using traditional project management practices

Reviews proposed changes to project plans, including meeting with stakeholders to approve and implement beneficial changes

Manages multiple projects and tasks in a deadline-driven environment and completes projects on time Continuously monitors and reports on project status to Upper Management (including C-Levels), including issues, risks, and escalations

Continually develops and improves internal processes and documentation within the organization. BASIC QUALIFICATIONS Bachelor's degree in Business, Engineering, Project Management or other related field or equivalent professional experience

Seven or more years of IT, Project Management, service delivery or customer relationship management experience

Proficient with Microsoft Office suite

Experience building detailed technical project plans and task dependencies based on technical familiarity and stakeholder interviews

Experience managing complex, strategic programs with multiple sub-projects/work streams

Advanced knowledge of data center/critical environment concepts, such as space, power, cooling and connectivity

Advanced knowledge of technologies found within data center architecture, such as routers, switches, firewalls, server components, storage, and virtualization.

US Citizenship for this position is required by law due to federal customer contracts PREFERRED QUALIFICATIONS Five or more years of progressive project management experience or team lead experience in an IT infrastructure environmentPMP or Agile certificationITIL Certification

Experience with Salesforce CRMExperience with Project Management applications such as MS Project or Clarity Prior experience working in a Data Center environment

Experience in project managing customer migrationsKNOWLEDGE,

SKILLS AND ABILITIES

Excellent interpersonal skills with the ability to interface with Senior Management Strong facilitation skills

Self-motivated, goal-oriented individual with extensive experience multi-tasking across multiple concurrent and complex projects

Strong communication, organization, and management skills

Strong time management and interpersonal skills

Ability to prioritize…