End User Device Engineer; Senior

Job Category:
Engineering and Technical Support

Time Type:
Full time

Minimum Clearance Required to Start:
Secret

Employee Type:
Regular

Percentage of

Travel Required:

Up to 10%

Type of Travel:
Local

CACI is seeking a Senior End User Device Engineer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence.

The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

• Lead the manage ment, operation, and maintenance of core infrastructure services across 350+ global facilities, ensuring optimal performance and reliability
• Direct the monitoring of infrastructure system availability, coordinating with DT ENMOC to maintain enterprise-wide visibility and responsiveness across the global network
• Conduct comprehensive assessments and continuous monitoring of computing environments to ensure enterprise compliance with Configuration Management (C/CM) requirements and security standards
• Apply advanced master data management techniques to automatically reconcile manual updates and network discovery results with established configuration baselines
• Develop, maintain, and update comprehensive site topology configurations and manage changes for complex hybrid infrastructure environments
• Lead engineering and implementation services for infrastructure initiatives, including comprehensive upgrades, modernization efforts, and technology refresh cycles
• Spearhead configuration management activities for the Disaster Recovery (DR) program, including documentation of Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for mission-critical systems
• Provide regular Configuration Management reporting, including detailed metrics on change success rates, configuration compliance levels, and baseline drift analysis
• Design and construct CI/CD pipelines using Dev Sec Ops  tooling (Ansible, Terraform, Sonar Qube), automating continuous build, test, security validation, and results analysis processes
• Function as a technical expert across multiple project assignments, planning and leading major technical initiatives while mentoring junior team members and supervising technical staff

• Bachelor's degree + 8 years of experience in related fields, such as infrastructure engineering, systems administration, network operations, configuration management, or Dev Sec Ops
• Active Secret Clearance
• Proven experience with enterprise infrastructure management, including multi-site facility support and hybrid cloud environments
• Demonstrated expertise in Configuration Management (C/CM) processes, including baseline management, change control, and compliance monitoring
• Strong technical proficiency with Dev Sec Ops  tools and practices, including infrastructure-as-code (Terraform, Ansible) and CI/CD pipeline development
• Excellent leadership abilities with proven experience planning and leading major technical assignments, functioning as a subject matter expert, and supervising technical personnel

• Prior experience supporting federal agencies, especially the Department of State
• Experience with Disaster Recovery planning and implementation, including RTO/RPO analysis and documentation
• Knowledge of ITIL frameworks and IT Service Management best practices
• Professional certifications such as ITIL, AWS/Azure…