End User Device Engineer; Senior

Position: End User Device Engineer (Senior)
Job Title:

End User Device Engineer (Senior)
Job Category:
Engineering and Technical Support Time Type:
Full time Minimum Clearance Required to Start:
Secret Employee Type:
Regular Percentage of

Travel Required:

Up to 10%
Type of Travel:
Local*
*
* The Opportunity:

CACI is seeking a Senior End User Device Engineer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State.

This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities:
Lead the manage ment, operation, and maintenance of core infrastructure services across 350+ global facilities, ensuring optimal performance and reliability Direct the monitoring of infrastructure system availability, coordinating with DT ENMOC to maintain enterprise-wide visibility and responsiveness across the global network Conduct comprehensive assessments and continuous monitoring of computing environments to ensure enterprise compliance with Configuration Management (C/CM) requirements and security standards Apply advanced master data management techniques to automatically reconcile manual updates and network discovery results with established configuration baselines Develop, maintain, and update comprehensive site topology configurations and manage changes for complex hybrid infrastructure environments Lead engineering and implementation services for infrastructure initiatives, including comprehensive upgrades, modernization efforts, and technology refresh cycles Spearhead configuration management activities for the Disaster Recovery (DR) program, including documentation of Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for mission-critical systems Provide regular Configuration Management reporting, including detailed metrics on change success rates, configuration compliance levels, and baseline drift analysis Design and construct CI/CD pipelines using Dev Sec Ops  tooling (Ansible, Terraform, Sonar Qube), automating continuous build, test, security validation, and results analysis processes Function as a technical expert across multiple project assignments, planning and leading major technical initiatives while mentoring junior team members and supervising technical staff

Qualifications:

Required:

Bachelor's degree + 8 years of experience in related fields, such as infrastructure engineering, systems administration, network operations, configuration management, or Dev Sec Ops  Active Secret Clearance Proven experience with enterprise infrastructure management, including multi-site facility support and hybrid cloud environments Demonstrated expertise in Configuration Management (C/CM) processes, including baseline management, change control, and compliance monitoring Strong technical proficiency with Dev Sec Ops  tools and practices, including infrastructure-as-code (Terraform, Ansible) and CI/CD pipeline development Excellent leadership abilities with proven experience planning and leading major technical assignments, functioning as a subject matter expert, and supervising technical personnel Desired:

Prior experience supporting federal agencies, especially the Department of State

Experience with Disaster Recovery planning and implementation, including RTO/RPO analysis and documentation Knowledge of ITIL frameworks and IT Service Management best practices Professional…