Dashboard Administrator; Junior

Job Title:

Dashboard Administrator (Junior)

Job Category:
Information Technology

Time Type:
Full time

Minimum Clearance Required to Start:
Secret

Employee Type:
Regular

Percentage of

Travel Required:

Up to 10%

Type of Travel:
Local

* * *

CACI is seeking a Junior Dashboard Administrator for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach.

Join us to make a meaningful impact on a program of national importance.

• Assist with preparing Contract Status Reports and Weekly Activity Reports by collecting dashboard metrics, operational data, and performance indicators from various monitoring tools and platforms
• Support Trip Report documentation by compiling travel-related dashboard data, activity summaries, cost information, and field visit outcomes in required formats
• Contribute to Quality Management Plan dashboard development by tracking quality metrics, performance indicators, audit findings, and corrective action status
• Assist with developing integrated operational dashboards providing program-level and user-level views with near-real-time data refresh intervals not exceeding 15 minutes
• Support Quarterly Spend Plan dashboard preparation by tracking labor hours, costs, and resource allocation across Contract Line Item Numbers (CLINs) and labor categories
• Collect dashboard data from Data Center Management operations including SDDC resource utilization metrics, cloud infrastructure availability, and capacity statistics
• Assist with Enterprise Operations Center dashboard data collection by monitoring infrastructure system availability, tracking incident status, and coordinating with DT ENMOC
• Support enterprise monitoring dashboard development by gathering data from Oracle Enterprise Manager, Splunk, App Dynamics, Zabbix, and other monitoring platforms
• Contribute to Capacity Management Plan dashboards by collecting performance utilization metrics, capacity statistics, and trend data across IT infrastructure components
• Assist with disaster recovery dashboard tracking by monitoring 2N redundancy status, automated failover readiness, backup replication metrics, and RTO/RPO compliance

Required:

• High School Diploma/GED + 0-3 years of experience in related fields, such as data analysis, IT operations, dashboard support, reporting, or technical support; equivalencies considered.
• Active Secret Clearance
• Basic understanding of data collection, reporting concepts, and dashboard visualization principles
• Familiarity with Microsoft Office Suite including Excel for data manipulation and ability to learn business intelligence and visualization tools
• Strong attention to detail with ability to collect, organize, and validate data from multiple sources accurately
• Effective communication skills with ability to work collaboratively in team environments and eagerness to learn IT operations concepts

Desired:

• Prior experience supporting federal agencies or internships in IT operations or data analytics
• Basic knowledge of data visualization tools such as Tableau, Power BI, Splunk dashboards, or business intelligence platforms
• Familiarity with IT Service Management (ITSM) concepts, monitoring tools, or exposure to data center operations and infrastructure monitoring
• Foundational understanding of SQL for data queries, basic scripting concepts, or coursework in…