Business Analyst; Journeyman

Job Title:

Business Analyst (Journeyman)
Job Category:
Information Technology Time Type:
Full time Minimum Clearance Required to Start:
Secret Employee Type:
Regular Percentage of

Travel Required:

Up to 10%
Type of Travel:
Local*
*
* The Opportunity:

CACI is seeking a Journeyman Business Analyst for the Global Mission Operations Support (GMOS) contract, supporting the Department of State.

This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities:

Develop comprehensive monthly contract status reports for portfolio teams, tracking epic progress, feature delivery milestones, action items, and risk mitigation activities

Prepare detailed weekly activity reports and project status reports summarizing sprint outcomes, backlog refinement activities, release priorities, and team capacity planning

Prepare comprehensive trip reports documenting portfolio team travel activities including sprint planning sessions, stakeholder engagements, and actionable knowledge gained

Develop and maintain integrated portfolio dashboards featuring near-real-time agile metrics including sprint progress, release burn-up charts, team velocity trends, and dependency tracking

Develop detailed quarterly spend plans for portfolio teams, projecting 12-month resource capacity across sprints and releases including labor category allocation and budget variance analysis

Collaborate with cross-functional portfolio teams to complete operational readiness checklists for product releases, documenting acceptance testing results and transition requirements

Develop comprehensive performance management plans for portfolio teams, identifying key service-level objectives (SLOs) and implementing retrospective-driven improvement initiatives

Maintain and optimize the enterprise service portfolio and catalog for agile products within Service Now, ensuring accuracy of product roadmaps and release schedules

Provide in-depth technical analysis for infrastructure architecture supporting portfolio teams, including impact assessments for technical debt reduction and cloud migration feasibility studies

Analyze complex requirements from portfolio teams for engineering services including user story technical specifications, infrastructure capacity planning, and CI/CD pipeline support

Qualifications:

Required:

Bachelor's degree + 4 years of experience in related fields, such as business analysis, systems analysis, IT project management, agile portfolio management, or IT service delivery; equivalencies considered.

Active Secret Clearance Proven experience with Agile methodologies (Scrum, SAFe, or Kanban), portfolio management practices, and agile metrics analysis

Demonstrated proficiency in developing status reports, dashboards, and executive-level documentation for IT portfolios and programs

Experience with agile project management tools such as Jira, Confluence, and IT Service Management (ITSM) platforms like Service Now Excellent  stakeholder management and communication skills with ability to translate complex technical concepts into business-focused deliverables

Desired:

Prior experience supporting federal agencies, especially the Department of State Professional certifications such as Certified Business Analysis Professional (CBAP), PMI-PBA, SAFe Program Consultant (SPC), or Certified Scrum Professional (CSP)

Experience with data…