Mission Application Analyst; Journeyman

Job Title:

Mission Application Analyst (Journeyman)
Job Category:
Information Technology Time Type:
Full time Minimum Clearance Required to Start:
Secret Employee Type:
Regular Percentage of

Travel Required:

Up to 10%
Type of Travel:
Local*
*
* The Opportunity:

CACI is seeking a Journeyman Mission Application Analyst for the Global Mission Operations Support (GMOS) contract, supporting the Department of State.

This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence.

The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities:

Support installation and deployment of CA legacy and Consular Systems Modernization (CSM) applications utilizing Dev Sec Ops  methodologies and CI/CD approaches

Perform troubleshooting, diagnosis, evaluation, maintenance, availability monitoring, and performance analysis for applications across the CA IT enterprise

Monitor infrastructure system availability for all CA locations, coordinating with DT ENMOC to proactively identify, track, and resolve application issues impacting users

Monitor, manage, and optimize system and application performance, availability, and capacity, generating comprehensive performance reports and trend analysis

Conduct system and application diagnostics using Government-provided maintenance tools, providing immediate notification of issues to stakeholders and escalating as needed

Manage, maintain, and support infrastructure required to fulfill Task Order requirements, enabling data, voice, and video communication at offsite locations

Support development and implementation of proposals for off-premise cloud solutions, coordinating with DOS Cloud Computing Governance Board (CCGB) to ensure data sovereignty compliance

Analyze application logs, error messages, and system metrics to identify root causes of issues and implement corrective actions

Collaborate with development teams, infrastructure teams, and vendors to resolve complex application issues and implement enhancements

Apply technical expertise to resolve complex application analysis challenges with latitude in developing innovative methodologies and presenting solutions to operational problems

Qualifications:

Required:

Bachelor's degree + 4 years of experience in related fields, such as application analysis, systems analysis, application support, software deployment, or IT operations; equivalencies considered.

Active Secret Clearance Proven experience with application troubleshooting, performance monitoring, and diagnostics for enterprise applications

Demonstrated knowledge of Dev Sec Ops  methodologies, CI/CD pipelines, and automated deployment practices

Strong understanding of cloud computing, infrastructure monitoring, and coordination with network operations centers

Excellent analytical and problem-solving skills with ability to diagnose complex application issues and implement effective solutions

Desired:

Prior experience supporting federal agencies, especially the Department of State

Experience with cloud solutions (AWS, Azure, Google Cloud) and knowledge of data sovereignty and federal compliance requirements

Knowledge of ITIL frameworks, application lifecycle management, and performance optimization best practices

Professional certifications such as ITIL Foundation, CompTIA Cloud+, AWS Certified Developer, or Microsoft Certified:
Azure Developer Associate-What You Can Expect: A culture of integrity.

At CACI, we place character…