DCO Tech Pipeline Req

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Job Description # DCO Tech Pipeline Req - Ashburn Apply
** Job#: 3056717
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* Job Description:

***
* Job Title:

Data Center Operations Technician
***
* Location:

** Ashburn, Virginia (Onsite)
*
* Employment Type:

** Contract to Perm
** Shift Type:
** Night shift
* * Role Overview
** As a Data Center Operations Technician, you will be a primary resolver for the support team. This role involves troubleshooting and resolving complex hardware infrastructure issues. You will create and maintain documentation on supported technologies, pass knowledge to junior staff, and perform remote system administration tasks. You are expected to work autonomously, execute small projects, and act as an initial escalation point for junior technicians.

** Key Responsibilities
*** Design, lay out, and install networking solutions including routers, modems, switches, and cabling (fiber, coax, ethernet).
* Provide full-cycle technical support for deployed solutions, including triaging, diagnostics, troubleshooting, break/fix, and implementation.
* Document all completed tasks and collaborate with the team as needed.
* Perform hands-on server maintenance.
** Required Qualifications
***
* Experience:

*** 1+ year of professional hands-on experience with computer hardware, such as in a desktop support or data center capacity.
* Experience with hands-on server maintenance is required.
* Knowledge of networking solutions and cabling for support purposes.
* Familiarity with commonly-used concepts, practices, and procedures within the field.
* Ability to work independently or in a team environment.
*
* Education:

*** An associate's degree in a related area is a plus.
** Preferred Qualifications
*** CompTIA A+ certification.
* Previous experience in a Geek Squad ARA or Data Center role.
** Work Environment
** This is an onsite position in Ashburn, VA. Candidates should be open to working a 4-day week, with shift options for either Sunday-Wednesday or Wednesday-Saturday.
** Benefits
* * We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Apex uses a virtual recruiter as part of the application process.  for more details.

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Job Description

Job Description:

As a Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively pass down knowledge of these technologies to junior staff. You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team.

You have the ability to automate tasks with scripts when necessary. You work autonomously to resolve most support issues. You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You understand all aspects of the equipment you support.

You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.

Must-Haves:  1+ year of experience in a professional setting working with computers hands-on (preferably supporting hardware in desktop support capacity) or related field  Ability to work independently or in a team environment  Knowledge of networking solutions and providing support through cabling  CompTIA A+ is a plus Responsibilities:
Design, layout, and installation of networking solutions on the hardware side (i.e.: routers, modems, switches, and cabling (fiber, Coax, ethernet, and more))  Support of deployed solutions through full-cycle technical support and incident response- performing triaging, diagnostics, troubleshooting, break/fix, and implementation/deployment  Documentation of tasks completed and meeting with team as needed

Skills Needed:  - May require an associate's degree in a related area and 1-3 years of experience in the field or in a related area  - Has knowledge of commonly-used concepts, practices, and procedures…