Senior Insurance Business Analyst​/Delivery Lead

Position: Senior Insurance Business Analyst / Delivery Lead
Job description:

dxc technology (nyse: dxc) helps global organizations operate and modernize their mission-critical systems and operations. Through our expertise across applications, analytics, engineering, security, cloud, and it outsourcing, we help clients improve performance, competitiveness, and customer experience.our dxc assure smart apps solutions leverage the servicenow platform to modernize and automate enterprise workflows for the insurance industry, delivering digital transformation solutions that improve service delivery, enhance customer experience, and drive operational efficiency.we

are seeking an experienced senior insurance business analyst / delivery lead to support our dxc assure smart apps organization.this role combines strong insurance domain expertise with business analysis and/or quality assurance experience and hands-on delivery coordination. The successful candidate will serve as a central point of contact (spoc) across business stakeholders, customers, product owners, architects, and distributed development and qa teams.the

role requires someone who understands insurance business processes and can translate business requirements into clearly defined work items, coordinate workload distribution, manage dependencies, and ensure alignment across multiple teams and stakeholders.this is a hands-on leadership and coordination position, not a traditional people management role. The individual will work closely with internal teams, customers, and external delivery partners to maintain delivery momentum, manage priorities, and ensure transparency throughout the project lifecycle.key

responsibilities act as the primary point of contact across business process services (bps), insurance technology and solutions (its), customers, product owners, and distributed development and qa teams.understand insurance business requirements and translate them into actionable user stories, tasks, acceptance criteria, and jira work items.coordinate and distribute workload across multiple teams and delivery partners, ensuring priorities, responsibilities, and timelines are clearly understood.facilitate

collaboration between business stakeholders, technical teams, and qa to ensure requirements are accurately understood and translated into deliverables.coordinate day-to-day delivery activities, monitor progress, and follow up on assigned work to ensure commitments are met.identify, track, and drive resolution of risks, impediments, issues, and cross-team dependencies.support agile/scrum delivery activities, working closely with scrum masters and delivery teams to maintain alignment and execution.coordinate

uat activities, release readiness, business validation, and stakeholder sign-offs.provide accurate and timely status reporting to leadership and stakeholders, highlighting progress, risks, dependencies, and key decisions.manage stakeholder communication and expectations across onshore and offshore teams, ensuring effective collaboration across time zones.support hypercare activities and coordinate issue resolution following releases when required.required skills & experience
10–12 years of overall professional experience, with a strong background in the insurance industry.previous experience in insurance business analysis and/or quality assurance (ba or qa background).strong understanding of insurance business processes, including policy administration and servicing, claims, billing, underwriting, broker operations, and customer servicing.experience coordinating delivery across multiple teams, stakeholders, and external partners.previous experience acting as a central point of contact (spoc), delivery coordinator, or team lead in an agile/scrum environment.ability

to translate…