NOC Problem Management Lead; ITIL, Networking

AMERICAN SYSTEMS is seeking an experienced Problem Support Manager to lead problem management for the NOC Network Management Services program. Responsible for lifecycle management, root-cause investigations, workarounds, and final solutions, in coordination with Tiered support and government stakeholders.

The role requires ITIL-based experience, Service Now proficiency, and strong communication skills to brief senior personnel on trends and actions. Security clearances may be required.

Our team is growing, and we are hiring a NOC Problem Management Lead (ITIL, Networking) in Ashburn, VA, United States.

We are looking to fill the NOC Problem Management Lead (ITIL, Networking) position at AMERICAN SYSTEMS in Ashburn, VA, United States.

The NOC Problem Management Lead (ITIL, Networking) role at AMERICAN SYSTEMS is now open for applications in Ashburn, VA, United States.

Join us at AMERICAN SYSTEMS as our next NOC Problem Management Lead (ITIL, Networking) in Ashburn, VA, United States.