Data Center Logistics Specialist

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.

You’ll work across teams, influence key decisions, and help shape the path forward.

You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Supports day-to-day logistics operations within the IBX by coordinating inbound and outbound shipments, maintaining accurate records, and ensuring the timely delivery of customer equipment and materials. Applies established procedures and company policies to complete routine and semi-routine shipping, receiving, and documentation tasks. Works closely with internal teams, customers, and vendors to resolve shipment issues, support inventory tracking activities, and contribute to efficient site operations.

Exercises judgment within defined guidelines and seeks guidance on new or non-standard assignments.

• Coordinate the efficient receipt, processing, and delivery of customer shipments and materials.
• Maintain accurate records of all inbound and outbound shipments in designated systems and tools.
• Verify shipment details, update tracking information, and ensure documentation is complete and accurate.
• Notify customers and internal stakeholders when shipments have been received or delivered.
• Inspect incoming shipments for accuracy and condition, escalating or rejecting discrepancies as needed.
• Utilize shipment management tools and dashboards to monitor customer shipments and fulfillment status.

• Partner with internal teams, customers, carriers, and vendors to ensure timely shipment processing and delivery.
• Assist in resolving shipping, receiving, and logistics-related issues while providing excellent customer service.
• Support equipment deliveries, removals, and movement activities within the data center following established procedures.
• Assist with customer packing and shipment preparation activities when requested through approved service processes.

• Track stored, aging, and abandoned equipment using established business processes and tools.
• Monitor shipment aging and support follow-up activities for equipment stored beyond established thresholds.

• Follow established hazardous materials handling and storage procedures.
• Maintain compliance with regional safety regulations and company requirements.
• Escalate non-routine hazardous materials situations to appropriate personnel.

• Apply standard operating procedures, policies, and guidelines to daily tasks.
• Complete semi-routine assignments independently while recognizing when escalation or deviation from standard processes is required.
• Support continuous operational efficiency through accurate recordkeeping and adherence to established workflows.

• High school diploma or equivalent required.
• 1–2 years of experience in logistics, shipping and receiving, warehouse operations, inventory management, customer service, or a related field.
• Experience working with inventory, tracking, or shipment management systems preferred.
• Hazardous materials certification or willingness to obtain certification preferred.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
• Effective communication and customer service skills.

The…