Project Manager IV, Service Contracts

Project Manager IV, Service Contracts

Base Pay Range: $96,011.00/yr – $/yr

Location: Ashburn, VA

This position is responsible for assisting the Service Operations team in organizing our ongoing contracts and projects. The role serves as a liaison between customers and CPG, actively managing and monitoring project plans, schedules, work hours, budgets, ordering parts, expenditures, and ensuring that project deadlines are met on time. The Contract Manager will support processes, procedures, management, and documentation needed for CPG’s multiple data center infrastructure services, including Critical Power Systems, Mechanical and Electrical services, and subcontractor monitoring as needed.

• Manage and oversee service contracts for mission‑critical operations.
• Negotiate contract terms with vendors and service providers to ensure favorable conditions for the company.
• Ensure compliance with all contractual obligations and company policies.
• Maintain strong relationships with clients, vendors, and internal stakeholders.
• Monitor contract performance and address any issues or discrepancies.
• Develop and implement strategies to optimize contract management processes.
• Prepare and present reports on contract status, performance, and compliance.
• Collaborate with legal and finance teams to ensure contracts align with company goals and regulations.
• Maintain and monitor project plans, schedules, work hours, budgets, and expenditures.
• Document and follow up on important next‑step actions and follow‑up items from meetings.
• Prepare necessary presentation materials for meetings.
• Ensure project/contract deadlines are met.
• Manage all assigned follow‑up repairs and work closely with the estimating team to ensure that all proposals are submitted to the customer in a timely manner.
• Procure parts and materials for recommended follow‑up work as needed.
• Maintain and update project follow‑up reporting daily to ensure all items are recorded and escalated as needed.
• Determine project changes.
• Provide administrative support as needed.
• Undertake project tasks as required.
• Develop project strategies.
• Ensure projects adhere to frameworks and that all documentation is maintained appropriately for each project.
• Assess project risks and issues and provide solutions where applicable.
• Chair and facilitate meetings when appropriate and distribute minutes to all project team members.
• Create a project‑management calendar for fulfilling each goal and objective.
• On‑site project management as necessary, including but not limited to QA/QC checks on service‑related projects, deliverable inventory management, and safety protocol validation.
• Other duties as assigned by Manager or Supervisor.

Education / Experience (Desired)

• 6+ years’ experience in a related field.
• Extensive knowledge in customer service, document management, organizational management, time management, strong attention to detail, sense of urgency, and strong verbal and written communication.
• Mission‑critical experience.
• Experience with project financials.
• Must be a U.S. citizen.

Computer Skills

• Competency in Microsoft Office applications, including Word, Excel, and Outlook.
• Net Suite or similar CRM tools.
• Computer proficiency and literacy.
• Ability to learn new computerized systems effectively.

Certificates and Licenses

• No certificates or licenses required.

Supervisory Responsibilities

• No supervisory responsibilities with this position.

Preferred

• Project Management Certification (PMP).
• Experience managing mission‑critical facilities.
• Experience with electrical OEM products and services in the U.S.

Occasionally lift or move up to 15 pounds and bend, stoop, kneel, crouch, or crawl. Frequent use of hands to fingers and ability to reach with hands and arms. Specific vision abilities required include close vision, ability to adjust focus, and ability to see color. Requires eye‑hand coordination and manual dexterity sufficient to operate office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate written or online documentation.

Involves frequent contact with staff. Frequent sitting, standing, and walking. Work is performed indoors.

CPG is an equal‑opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

CPG Participates in E‑Verify.