Administrative Service Manager

Administrative Services Manager

At QTS, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact.

We are looking for an Administrative Services Manager to join our team and support our C-Suite executive leadership. As a key member of the leadership support team, the Office Manager will oversee the daily operations of the office, implement high-level administrative policies, and provide executive support. This role requires strong leadership abilities, effective decision-making, and strategic planning skills to enhance the efficiency and organization of our work environment.

Responsibilities:

• Oversees and manages daily office operations to ensure a streamlined and efficient workplace, maintaining supplies, equipment, and facilities.
• Develops, implements and continuously improves office policies, procedures, and administrative systems while driving operational excellence.
• Manages sales budgets and expenses, ensuring fiscal responsibility and reporting to executive leadership.
• Supervises and coordinates office maintenance, repairs, and professional service contracts.
• Acts as a high-level support resource for the executive team, including advanced knowledge and skill in managing schedules, travel, and coordinating complex C-Suite executive calendars and events.
• Prepare, review, and edit high-level correspondence, reports, presentations, and other documents on behalf of the executive team.
• Lead and direct special projects and initiatives as assigned by the executive team, exercising autonomy in planning and execution.
• Serve as the liaison between executive leadership and both internal and external stakeholders, fostering relationships and ensuring clear communication channels.
• Represent the office of the Chief Growth Officer, managing communications and acting as a point of contact for executives.
• Facilitate executive meetings, including agenda preparation and recording key actions and decisions.

Basic Qualifications:

• Bachelor's degree or equivalent professional experience
• One or more years of experience managing, reforecasting, and reconciling budgets.
• Three or more years of project management or related professional experience.
• Experience with data analysis, including Excel pivot tables, charting, formulas.
• Experience with required business applications and databases, including Service Now, Science Logic, Salesforce, etc.
• Proficient with Microsoft Office suite.

Preferred Qualifications:

• Experience managing, reforecasting, and reconciling budgets of $1M+.
• Experience managing 3rd party provider and vendor relationships.

Knowledge, Skills and Abilities:

• Strong interpersonal and leadership skills, with the ability to interact with all levels of the organization professionally and tactfully.
• High level of discretion and ability to handle sensitive information confidentially.
• Strong organizational and strategic planning skills with meticulous attention to detail.
• Effective time management and multitasking abilities.
• Advanced written and verbal communication skills.
• Demonstrated ability to work independently and collaboratively within a team.

Total Rewards:

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is Bonus eligible.

The estimated pay range for this role, if based in Virginia, is:

$69,357.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service…