Assistant Manager

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. With a multitude of awards and achievements, Team Washington, Inc.

works hard to be the best and give back to the neighborhoods we serve. At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.

• Understand all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager.
• Ensure customers feel welcome, and team members are responsive, courteous, friendly and service‑oriented.
• Supervise that food and products are consistently prepared and served according to brand standards including portioning, image and service.
• Assist other team members to complete opening, closing, and preparation lists.
• Actively manage others by working hands‑on in preparing food, servicing customers and overseeing the coordination of deliveries.
• Support company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash by adhering to cash handling and reconciliation procedures.
• Fill in where needed to ensure customer service standards and efficient operations.
• Assist in product management confirming all products are receiving in correct unit count, condition and that deliveries are performed in accordance with brand standards.
• Identify labor or food cost, and take specific actions to impact those figures positively.
• Assist in scheduling labor by anticipated business activity while guaranteeing positions are staffed when and as needed and labor cost objectives are achieved.
• Be knowledgeable of policies regarding human resources.
• Provide suggestions and recommendations to General and Regional Managers.
• Maintain professional and technical knowledge by attending educational workshops; reviewing QSR related publications.
• Perform other duties as assigned.

• Promote company policies and advocate for Team Washington.
• Assure proper attendance and actions.
• Provide and receive positive feedback and/or constructive criticism.
• Maintain good communication with co‑workers.
• Serve as a resource for co‑workers.
• Cross‑train, learn how role interacts with other departments.
• Work with manager and management to solve problems, providing suggestions as needed.
• Maintain clean and organized work area, taking ownership of surroundings.
• Maintain appropriate confidentiality in information.

• Ability to perform this job successfully in each essential function.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Pass applicable Company background checks.
• Excellent written and verbal communication skills as needed in interactions with management and customers, take and process orders.
• Superb ability to multi‑task.
• Ability to function in a dynamic, fast‑paced environment.
• Ability to adjust to changing priorities.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to take orders over the counter or phone.
• Ability to work independently and as part of a team.
• Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
• Ability to lead the team on duty.

All your information will be kept confidential according to EEO guidelines.