Program Assistant

• Free uniforms
• Opportunity for advancement
• Training & development
• Flexible schedule

$23.00–$27.00 per hour | 30 hours per week | Monday–Friday, 8:00 AM–2:00 PM | Hybrid

Tree of Life Family Services, LLC provides behavioral health services to children and families throughout Northern Virginia. We are committed to providing high-quality, compassionate behavioral health services while creating a supportive professional environment built on teamwork, accountability, communication, ethical practice, regulatory compliance, and continued professional growth.

The Program Assistant is a hands-on program support and quality-assurance position for a behavioral health professional who is organized, proactive, dependable, detail-oriented, and comfortable working closely with TDT Counselors, families, school personnel, and management.

This is a 30-hour-per-week W-2 position with a required Monday through Friday schedule of 8:00 AM–2:00 PM.

The position offers a hybrid work setting. There is no routine requirement to work from the Tree of Life office. Administrative responsibilities, documentation review, quality assurance, tracking, coordination, communication, and counselor-support responsibilities may generally be completed remotely.

The Program Assistant will also conduct school rounds and counselor check‑ins approximately one to two times per week based on program needs
. These visits are intended to support program operations, communicate with counselors and school personnel, identify concerns, assist with coordination, and maintain strong working relationships with our school partners.

The Program Assistant must be available to report to the Tree of Life office when required for scheduled trainings, meetings, audits, compliance activities, supervision, or other identified program needs.

Because this position works directly within a Medicaid‑funded TDT program and may include clinical support or direct‑service responsibilities when appropriately assigned,
an active Virginia QMHP‑Trainee registration is the minimum credential requirement for this position. Candidates with an active QMHP or another qualifying Virginia behavioral health credential may also be considered.

• Provide ongoing program support to TDT Counselors and assist with day‑to‑day operational needs
• Review progress notes and other TDT documentation for completeness, timeliness, accuracy, required elements, and adherence to Tree of Life documentation standards
• Maintain counselor, client, authorization, family‑session, care‑coordination, and documentation deadline trackers
• Monitor upcoming documentation, authorization, assessment, treatment‑plan, and other program deadlines and communicate reminders to appropriate staff
• Support TDT referrals, pre‑screening, intake coordination, onboarding, and program workflow
• Assist counselors with documentation questions, workflow concerns, scheduling issues, and program procedures within the scope of the position
• Conduct school rounds and counselor check‑ins approximately one to two times per week based on program needs
• Coordinate professionally with school social workers and other appropriate school personnel regarding TDT services, student needs, counselor support, scheduling, and program‑related concerns
• Conduct quality‑assurance follow‑up calls with parents and guardians to support service quality, family engagement, communication, and identification of concerns
• Conduct or support family sessions when appropriately assigned and within the employee’s credential, role, supervision, and program requirements
• Support new counselor onboarding, orientation,…