Tesco Advisor

Travel Money Advisor – Tesco Travel Money (Ashby)

Location:

Ashby |

Hours:

16 per week | Pay: £13.50 per hour + monthly bonus |

Contract:

Permanent, Part Time

A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.

Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.

• Welcoming customers, building relationships and delivering fantastic customer service.
• Understanding what matters most to each customer and helping them with their travel money needs.
• Putting your training into action and offering expert advice on our products and services.
• Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
• Working together as a team driving performance, delivering excellence and celebrating success together.
• Following company processes and paying attention to detail to ensure everything stays on track.

• Great communicator with a passion for great customer service.
• Active listener who understands customer needs and creates a fantastic experience.
• Positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
• Real team player ready to learn, grow and develop as part of our amazing team.

• Optional benefits available – Private Medical, Dental and Critical Illness Insurance, discounted health checks and wellness screenings offered at preferential corporate rates.
• Wellbeing support programmes to help with physical, mental and financial wellness.
• Flexible shifts with patterns to suit different lifestyles; overtime available.
• 25 days holiday plus bank holidays (pro-rata).
• Monthly bonus: extra earnings when you hit your targets.
• Pension plan with Scottish Widows.
• Career development – access to training, learning pathways and internal opportunities to grow.

• Application review – Our team will review your application and contact you if your experience matches our needs.
• Online interview – You’ll meet one of our team members, learn more about the role, and complete an exercise.
• Bureau visit – Meet the bureau manager, see the bureau in action and ask any questions you have.
• Offer – If it’s a good fit, we’ll make you an offer and support you through onboarding.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.