Social Media Manager

Great Benefits

At Findasense, a Teleperformance owned company, we are looking for a Social Media Project Manager for the Great Britain Market to take part in an exciting international project. In this role, you will support our client, a large multinational company in the beverage sector, across all local social media topics.

London (hybrid)

£50,000 DOE

At Findasense, a Teleperformance owned company, we are looking for a Social Media Project Manager for the Great Britain Market to take part in an exciting international project. In this role, you will support our client, a large multinational company in the beverage sector, across all local social media topics.

Local social roles at Findasense are not just about coordination. We are looking for someone with strong strategic social expertise who can support senior managers, assess whether recommendations fit the brand strategy, and adapt plans based on the market’s needs.

This is a brilliant opportunity to manage governance, content workflows, and strategy alignment for a major global footprint.

The role is not a creative role; it is an operational social role requiring strong technical knowledge.

• Community Management
• Meta
• Tik Tok
• publishing workflows
• tagging and operational QA
• and how to ensure agencies are running properly

• Strategy Support:
  Provide advisory input on local social strategies for client review and decision. Ensure full alignment with the central strategy and OKRs and identify synergies between social and influencer marketing.
• Content & Workflow Coordination:
  Support the client in briefing external agencies. Collect and consolidate feedback into a single, aligned response to share with the executing agency. Track all reworks to ensure feedback is fully implemented before closure.
• Trend Identification:
  Review agency trend alerts daily to identify relevant trends per brand and market. For each trend, you will provide a description, supporting examples (links/screenshots), brand relevance, and suggested next steps for client review.
• Publishing Governance:
  Ensure no organic content is published without required approvals from the client under a strict compliance process which involves several stakeholders. Maintain strict proof of approval in the central library (including approving entity, asset reference, approver name, and link to published content) and ensure publishing frequency follows the approved strategy.
• Quality Assurance & Process Compliance:
  Ensure all executing agencies follow the client's processes and guidelines. Collaborate with internal Findasense teams responsible for Community Management, tagging, and reporting in the local market. Relay approved feedback, track remediation, and
• Governance, Escalation & Technical Coordination:
  Act as the main point of contact for internal Findasense teams regarding market social topics. Coordinate between Social Tech Admin and executing agencies for technical issues and access changes. Ensure executing agencies do not directly modify profile settings, bios, images, or access levels. Escalate any risks, breaches, or non-compliance to the client's local and central teams.
• Monitoring & Intelligence:
  Conduct monthly checks for fake accounts across all brands in the market and brief them. Brief the Findasense Intelligence team on local social listening and reporting needs to ensure alignment with client requirements.

• The ideal candidate must have knowledge and minimum of 5 years of professional experience in project management for social media large accounts and influencers. We are looking for a candidate who is a native of GB and who understands and is familiar with the local market, so that they can provide social and cultural insights.
• We’re looking for someone native who knows how to connect with consumers! If you’re flexible, organised, and love planning exciting activations, we want to hear from you.
• You have in-depth knowledge of social media best practices for executions in the market and enjoy helping others achieve their goals.
• Integrity and drive…