Assistant Shop Manager

Hours:

29 hours per week across Monday to Sunday

Part-time

29 p/w

You will support the Shop Manager in all operational aspectsof running the shop and assume overall responsibility for the success of theshop in their absence. Creating a friendly warming environment for not only our customers but an environment where individuals are coached and inspired to dotheir best.

• Ensure that excellent customer service is always provided by every member of yourteam.
• Inspire,motivate, train and energise your team to increase sales.
• Provide store performance information as required by the Area Manager
• Effectively manage stock control and maximise the shop’s sales, payroll, waste, and reconciliation performance
• Deliver sales training to the store team members to develop skills in up sellingto ensure opportunities are maximised.
• Managing staff rotas on a monthly basis.
• Ensurethe standards for food safety and health and safety are met consistently.
• Ensure that the visual presentation of the shop is in accordance with Birds'brand image.
• Be compliant with Company policies and operational guidelines.
• Ensure that the very best people are recruited for the shop.
• Leadby example and serve our customers in a helpful and friendly manner,taking the opportunity to upsell products.
• Ensuring our displays are fully stocked with our amazing products and customers have plenty of choice to choose from.

• Supervisory experience, desirable but not essential, with the skills and ability todrive and motivate the performance of your staff.
• Asound understanding of shop operations and standards for success.
• Aflexible attitude to working hours.
• Good communication and interpersonal skills
• Abasic and practical knowledge of IT
• Good standard of English and Maths
• 4 weeks annual leave,increasing incrementally to 5 weeks after 5 years continuous service, plusbank holidays.