Maintenance Caseworker III - Long Term Care

Overview

The primary purpose of the position is to be responsible for intake, processing, and review functions of determining and/or redetermining applicant/client eligibility for services in the federal and state Economic Services Program. Services provided under the Economic Services Program include, but are not necessarily limited to, Long Term Care Medicaid, Special Assistance, Private Living Medicaid, and private living Medicaid cases for an individual whose spouse is receiving Long Term Care Medicaid or special assistance.

• Interviewing clients and/or reviewing other forms of media including mail-in applications and electronically collected data such as Electronic Pre-Assessment Screening Service (ePASS) to obtain required information.
• Entering information into a web-based application to complete initial applications and verify the information obtained. In the intake function, the employee is responsible for obtaining all pertinent data concerning the clients' family composition, finances, employment and health status.
• Determining and/or verifying eligibility using a web-based application. In the processing function, the employee is involved in processing clients' application through the verification of all information obtained during intake.
• Completing scheduled reviews by obtaining required information and processing updated information in a web-based application. In the review function, work involves the redetermination or review of the clients' case on a periodic basis, to re-verify the clients' eligibility for continued participation in the various services.
• Inform clients of their rights and obligations as prescribed under program policies.
• Explain requirements and options and advise or refer clients to other program services as appropriate.
• Regular attendance and punctuality are essential. This position must be available during working hours so that eligible clients can receive necessary services.
• Work includes performing other related duties as assigned.

Two years of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.