Guest Experience Lead

Overview

Guest Experience Lead role at McDonald’s. Flexible scheduling with a focus on delivering a welcoming guest experience.

• Lead the guest experience by greeting guests, checking in with them, and ensuring they are enjoying their visit.
• Handle guest concerns and provide resolutions to their satisfaction.
• Work with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Inform guests about promotions and the benefits of using the McDonald’s App, Mobile Order & Pay features.

• A humble and hospitable demeanor
• A passion for helping and serving others (customers and team members)
• A desire to learn and grow
• Ability to communicate effectively and anticipate customer needs

• Competitive pay from $14.00 per hour
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan
• Medical, dental, and vision benefits

• Available to full-time employees in select locations.

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, disability status, genetic information, citizenship or any other class characteristic protected by law. McDonald’s provides reasonable accommodations for qualified individuals with disabilities to enable them to perform the essential functions of the job and to enjoy equal benefits and privileges of employment.

If you need assistance accessing this job posting or require an accommodation during the application or hiring process, please contact mcdonal