Store Manager, Retail & Store Manager

The Store Manager is responsible for the overall leadership, performance, and daily operations of the retail showroom. This role drives sales growth, ensures an exceptional customer experience, and leads a high-performing team while maintaining operational excellence, financial accountability, and compliance with company policies. The Store Manager sets the tone for a results-driven, customer-focused culture and is accountable for store profitability and long‑term team success.

• Drive store sales to meet or exceed revenue, margin, and KPI targets, including conversion, average ticket, and protection plan performance
• Lead by example through active customer engagement, consultative selling, and supporting team members to close sales
• Recruit, develop, coach, and hold team members accountable for performance, fostering a high‑performing and positive work environment
• Maintain strong leadership presence on the sales floor, ensuring consistent execution of customer experience standards
• Oversee all daily store operations, including staffing, scheduling, policy compliance, and safety standards
• Ensure showroom excellence through merchandising, product placement, display accuracy, and overall store presentation
• Monitor inventory, product flow, and coordination between warehouse, showroom, and distribution partners
• Oversee credit operations, accounts receivable, collections, and compliance with all regulatory requirements
• Manage financial performance, including P&L, payroll, expenses, cash handling, and deposits
• Execute marketing initiatives, promotions, and community outreach to drive traffic and brand awareness
• Ensure consistent execution of sales processes, team training, and customer engagement standards
• Serve as the primary escalation point for customer concerns, ensuring timely and professional resolution
• Adapt to changing business needs, adjust priorities, and step into operational roles as needed to support store success
• Perform other duties as assigned

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

The Store Manager is responsible for the overall leadership, performance, and daily operations of the retail showroom. This role drives sales growth, ensures an exceptional customer experience, and leads a high-performing team while maintaining operational excellence, financial accountability, and compliance with company policies. The Store Manager sets the tone for a results-driven, customer-focused culture and is accountable for store profitability and long‑term team success.

• Drive store sales to meet or exceed revenue, margin, and KPI targets, including conversion, average ticket, and protection plan performance
• Lead by example through active customer engagement, consultative selling, and supporting team members to close sales
• Recruit, develop, coach, and hold team members accountable for performance, fostering a high‑performing and positive work environment
• Maintain strong leadership presence on the sales floor, ensuring consistent execution of customer experience standards
• Oversee all daily store operations, including staffing, scheduling, policy compliance, and safety standards
• Ensure showroom excellence through merchandising, product placement, display accuracy, and overall store presentation
• Monitor inventory, product flow, and coordination between warehouse, showroom, and distribution partners
• Oversee credit operations, accounts receivable, collections, and compliance with all regulatory requirements
• Manage financial performance, including P&L, payroll, expenses, cash handling, and deposits
• Execute marketing initiatives, promotions, and…