Administrative Specialist - Division - Division Office

Job Classification

Title:

Administrative Specialist I (S)

Position Number:  Grade: NC08

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

This position is an Administrative Specialist I and serves as the front desk representative for the Division Headquarters and provides administrative support as assigned. This individual greets the public, visitors, DOT employees, vendors, and contractors, and must communicate professionally and adapt readily to frequent change. Responsibilities include answering a multi-line telephone system, directing calls to the appropriate person or unit, and taking messages.

The position also performs a variety of office assistance tasks in support of administrative, program, and technical operations, including maintaining records, preparing reports, filing, typing correspondence, and handling incoming and outgoing mail. In addition, the position assists with payroll, inventory, purchase orders, purchasing card reconciliation, accounts payable, and other transactions processed through SAP, along with personnel-related and other general office duties.

Strong communication skills are essential. Candidates must also be proficient with office equipment and related technology, including Microsoft Windows, Excel, Access, PowerPoint, and SAP. Management prefers applicants with the ability to legally operate a motor vehicle.

Knowledge,

Skills and Abilities

/ Competencies

Salary: NC08 - $39,244 - $68,679.00

Management prefers applicants with the following:

• Customer service experience, including resolving customer issues.
• Experience with Microsoft Office using programs such as Access, Word, and Excel.
• Experience completing and/or maintaining records and reports.
• Experience interpreting and/or explaining policies, procedures, and laws.
• Experience in record keeping.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.