Service Technician

Fields Mercedes-Benz of Jacksonville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

What We Offer - Benefits

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services

Responsibilities

* Perform work specified on the repair order with efficiency and in accordance with dealership

* Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

* Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

* Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs

* Executing repairs under warranty to manufacturer specifications

Qualifications

* 2+ years of Service Technician experience required

* A level qualifications, including Diagnostic, Electrical and Engine Repair

* Must hold a high school diploma or equivalent

* Excellent customer service skills

* Basic Computer skills

* Positive, friendly attitude, along with a customer service mentality

* Enjoy working in a fast paced environment

* Team player

* Valid Driver's License with an acceptable motor vehicle driving record according to dealership guidelines

* Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment