Medical Director, Dental Faculty - Dentistry and Oral Health

JOB SUMMARY:

The Medical Director / Dental Director for the Dentistry/Oral Health Division of MAHEC will work in collaborative partnership with the Chair and Division Leadership Team in activities related to the delivery of oral health care and oral health education within all services of the Dentistry/Oral Health division.

Areas of primary responsibility include partnering to deliver an optimal environment for academic, Quality Improvement (QI), and clinic operations; ensuring accountability for provider engagement and service while also maintaining a positive provider experience; promoting an active and engaged education environment for residents, students, and other learners; collaborating with the Clinical Supervisor, UNC Adams School of Dentistry, and other key partners to promote a high standard of patient care;

and communicating effectively with all team members to deliver quality care throughout the department.

SPECIFIC RESPONSIBILITIES:

• Lead a dynamic dental hygiene team as they work throughout the division
• Monitor and promote appropriate patient volume across clinical sites
• Provide assistance in creating and reviewing the attendings schedule
• Oversee internal and offsite Dental Lab interactions, organization and workflows
• Collaborate with the clinical supervisor and business office manager to oversee clinic workflow development and modification and staff allocation to optimize floor clinic flow
• Participate in teaching activities for residents and dental students, including the UNC Adams School of Dentistry partnership; participate in the orientation of new residents and student learners
• Collaborate with the providers, clinical supervisor, and other stakeholders to review and select new equipment
• Facilitate UNC Adams School of Dentistry calibrations and communication around requirements for faculty members
• Help Optimize technology throughout the division including Dentrix, Mipacs, Romexis, etc.
• Propose and Manage Quality Improvement projects, particularly regarding process improvement
• Oversee and influence the patient experience across the department
• Perform Near-miss/Incident management, reporting and follow-up
• Participate in Committees at both the department and organizational level as needed
• Review audits and provides follow-up education
• Review Patient Complaints and act as Patient Safety Point Person
• Act as an Inter-Division Liaison within MAHEC
• Create and refine clinical and triage protocols
• Perform Peer Review/Credentialing
• Promote and participate in continuing education programs for the division, including partnering with faculty to review and approve CME opportunities
• Maintain a panel of patients with…