Wire Transfer Specialist

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The Wire Transfer Specialist is responsible for accurately processing, verifying, and monitoring all incoming and outgoing wire transfer transactions in accordance with bank policies, federal regulations, and industry best practices. This role ensures the secure and timely execution of domestic and international wire transfers, supports fraud prevention initiatives, and provides exceptional service to internal and external clients.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Serve as a subject‑matter expert regarding all Domestic and International Wires.
• Perform all operational support duties of the Wire Transfer Department including but not limited to creating, verifying, sending, and receiving domestic and international wire and funds transfers, service message submissions, and wire recalls via Payments Exchange, Fedwire, SWIFT, and other internal systems.
• Assure all necessary wire information is properly and accurately completed in compliance with regulatory and bank policy requirements.
• Ensure proper authorization and approval are obtained for all transactions.
• Manage wire‑related inquiries and requests across all bank communication channels, providing prompt and accurate responses to bank personnel to ensure that escalated customer issues are researched and addressed correctly and timely.
• Monitor and reconcile daily wire transfer activity and resolve any exceptions or discrepancies promptly.
• Review and modify processes and procedures routinely to ensure compliance and improve efficiency.
• Review and monitor wire and funds transfer transaction activity through reports to track trends and usage.
• Maintain accurate and updated electronic records of all correspondence related to wire or funds transfer transactions and ensure documentation is retained in accordance with bank established record retention time frames.
• Assist with maintaining training materials regarding wire products and services and updates to policies and procedures.
• Assist with implementing fraud prevention measures and escalating suspicious activity as needed.
• Support system updates, testing, and enhancements related to wire transfer processing.
• Assist with reviewing, processing, and performing daily operational duties.
• Cross‑train to perform other functions and duties assigned in Bank Services.
• Maintain confidentiality and security of sensitive information.
• Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
• Complete all mandatory annual compliance training.
• Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti‑Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and deterrence of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
• Perform other duties and special projects as assigned.

• High school diploma or equivalent.
• 5+ years of banking experience.
• Experience with wire transfers.
• Basic knowledge of accounting, balancing principals, and bank operations.
• Familiarity with all federal and state banking regulations, including the Bank Secrecy Act and the USA Patriot Act.
• Solid technology skills, including proficiency with Microsoft Office.
• Ability to operate with little supervision based on thorough knowledge and application of the wire transfer procedures of the assigned position.

• Bachelor’s degree in Finance, Accounting or related field.
• Fiserv Payments Exchange experience.

Home Trust Bank, founded in 1926, is a North Carolina chartered, community‑focused financial institution committed to providing value‑added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at  Apply today to take your first steps towards joining this talented…