Loss Prevention Officer l 3rd Shift

Join to apply for the Loss Prevention Officer l 3rd Shift role at Omni Hotels & Resorts

Omni Grove Park Inn & Spa – The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm. The property offers sweeping views and extensive amenities in a dynamic work environment. If you are a friendly, motivated person with a passion to serve others, this may be your perfect match.

Location

Omni Grove Park Inn & Spa

Job Description

Sign on Bonus: $1,000.00 paid across first 90 days: $250 after 30 days, $250 after 60 days, $500 after 90 days. This position ensures that all hotel guests, associates and property are maintained in a safe and secure environment. Shift 11 p.m. – 7 a.m.

• Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
• Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.
• Initiate and follow up with investigations of crimes committed against property and persons.
• Assist sick/injured guests or associates, ensuring all documentation, reporting and witness statements are completed timely.
• Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
• Maintain accurate records while performing basic duties including camera monitoring, shift activity log, codebook and employee/guest interactions.
• Monitor/distribute visitor and vendor access to the property by distributing visitor badges.
• Perform frequent bag checks for associates leaving the property.
• Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.
• Maintain confidentiality when dealing with sensitive guest or associate issues.
• Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.
• Assist hotel management in emergency situations by knowing all hotel safety procedures and guiding guests and associates to safety.

• Must be able to stand and walk for up to 4 hours per shift.
• Must be able to communicate effectively by telephone, email, radio and reporting.
• Must have basic computer knowledge.
• Must be able to reach various areas of the hotel/resort at a rapid pace if necessary.
• First Aid/CPR Certification is preferred.
• Must be able to remain calm and professional during stressful situations.
• Must be able to work a flexible schedule including day, evening, overnight shifts, weekends and holidays.
• Must be 21+ with valid North Carolina Driver License.

Equal Opportunity Employer – Omni Hotels & Resorts is an equal opportunity employer. The EEO poster and its supplement are available and the company complies with applicable laws and policies.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please email applica

• Entry level

• Full-time

• Management and Administration

• Hospitality

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