Veterans Service Officer Supervisor

Veterans Service Officer Supervisor page is loaded## Veterans Service Officer Supervisor remote type:
In Person locations:
Asheville, NCtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
January 21, 2026 (14 days left to apply) job requisition :
R05268

This job posting expires at 11:59PM on January 20, 2026. No applications can be submitted after 11:59PM on January 20, 2026.

Job Title:

Veterans Service Officer Supervisor Department:
Social Services - Admin External Hiring Range: $62,541.91 - $78,086.20

Compensation Grade: 3005

Pay Range: $62,541.91 - $99,848.16

Posted Internally and Externally##
*** The Veterans Service Officer Supervisor plays a critical leadership role in supporting veterans and their families by ensuring they receive the benefits and services they’ve earned.***## ##
*** This position reports to the Economic Services Director, Phillip Hardin, and is responsible for supervising a small team of 3–4 staff while also carrying a caseload to ensure high-quality service delivery to veterans and their families.***## ##
*** This role is based at 40 Coxe Ave and follows a standard work schedule Monday–Friday, 8:00 a.m. to 5:00 p.m. schedule. We are looking to fill this position as soon as possible with a motivated professional who brings strong supervisory skills and a passion for serving the veteran community. Experience working with the military or navigating Veterans Affairs at the federal level is strongly preferred.***##

*** If you’re seeking an opportunity to lead with purpose and directly impact the lives of veterans, this position offers a chance to do just that.**
* ** Purpose of the position:
** The purpose of this position is to provide direct service and supervision for the Veterans Service Department to assure timely and accurate service delivery to Buncombe County Veterans.
** Minimum Education, Training and/or Experience (required at time of hire):
** Graduation from a four-year college or university and three (3) years of experience in personnel, budgeting, research, or administrative management, preferably involving participation in the planning and management of a business or governmental program; or an equivalent combination of education and experience.

** Additional Training and

Experience:

** Applicant must be an honorably discharged veteran who served on active duty in the armed forces during the period specified in Section 101, Title 38, U. S.

C., and as required for membership in certain veterans’ organizations. This requirement authorizes Veterans Service Officer employees to examine the Veteran Military files which are classified confidential and does not imply knowledge and skills needed for performance of work.
** License or Certification Required by Statute or Regulation:
** Maintain accreditation as a Veterans Service Officer through the NCCVSO; maintain accreditation through the American Legion
** Supervisory/Leadership Responsibilities:
** Supervise a group of employees with responsibility for assignment and flow of work,   employee development, appraisal, and eliminating ordinary difficulties. Work activities likely affect the accuracy, reliability, or acceptability of services to the extent that others rely on the advice given in order to make decisions.
** Essential Functions of the position:
*** Ensure a fully staffed, competent workforce and a safe and supportive work environment for all employees.
* Personnel Management:
Hire, develop, evaluate performance, provide feedback and disciplinary action as needed; develop and maintain a positive teamwork environment; provide effective, clear, and timely communication.
* Administer and assure compliance with all County and human resource policies including those covered by local, state, and federal laws.
* Assure compliance with all applicable policy, rules, and governmental statutes (local, state, and federal) specific to program area including providing technical advice.
* Direct and coordinate the activities of the veterans’ service program to ensure eligible veterans, their dependents and survivors obtain the appropriate Federal, State and County benefits.
* Provide direct service to assist Veterans in…