Case Manager - SSVF RRH Case Manager

• Base Pay $24.15 / Hour
• Job Category Case Management, Non Profit, Veterans
• Employee Type FT Hourly Non-Exempt
• Travel 75%
• Manage Others No

• Name Human Resources
• Phone  Ext. 244

Department:
Supportive Services for Veteran Families

Job Title:

SSVF RRH Housing Case Manager

Reports to:

SSVF Program Manager

The Organization:

Homeward Bound is the leading nonprofit organization in Buncombe County focused on preventing and ending homelessness using the best practice Prioritizing Home. We work collaboratively with community partners and have a proven track record of helping individuals and families achieve housing stability. Since 2006, Homeward Bound has moved more than 2,700+ people off the streets, out of cars, camps, and shelters and into permanent housing.

Overview:
Homeward Bound’s Supportive Services for Veteran Families (SSVF) Program provides short-term (6-9 months) or longer term (up to four years) financial assistance for housing and case management support to veterans and their families experiencing homelessness in Buncombe County. The program’s temporary financial assistance assists with move-in costs and can also provide short-term rental and/or utility assistance. If appropriate, case managers will enroll client’s in shallow subsidies which provides longer term financial assistance and case management.

The program offers resources and services that are tailored to the unique needs of the household. The Case Manager is a source of support and guidance. Case Managers are trained to assist individuals with identifying barriers to housing stability and engage in goal planning that aims to link individuals to the resources and skills that they need in order to achieve long-term housing stability.

Case Managers should feel comfortable working with a variety of traditional housing barriers such as mental illness and substance abuse disorders, and have strong administrative skills and documentation standards. Most importantly, we are looking for individuals that have a passion for the work and compassion for all people experiencing homelessness in our community, no exceptions.

Schedule and compensation:
This is a full time, non-exempt position with hourly $24.15 compensation.

Education/Experience Requirements:

Bachelors of Social Work or related degree, graduate degree or comparable experience.

Prior experience with homeless population or populations with high clinical needs

Work with each client to develop and/or strengthen their goal plan according to individual goals and objectives

Maintain contact with all housing clients on a scheduled basis, appropriate to their particular status and needs

Ensure that all client interactions are person-centered, goal-focused and reflect each client’s housing stability plan

Build professional relationships with clients, providers, and community partners

Provide clients training in the areas of personal hygiene, accessing community resources, medical adherence, household management or other needs as outlined in the client’s goal plan

Exercise patience, understanding, and concern for each client’s well-being, safety, development, and enjoyment of life

Provide transportation to clients when required

Make referrals to supportive services in our community as appropriate and support each client in navigating this process

Facilitate and assist with client move-in process

Facilitate and assist with moving-out clients and cleaning units

Must be able to lift 50lbs

Be an effective mediator and advocate for all housing clients

Effectively use compliance tools and ensure observance of all data standards and record-keeping as required the grant requirements and Homeward Bound

Document all client interaction and maintain accurate paperwork/reports

Perfor…