Facilities Assistant

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Location:
Kingston House
Hours: 37.5 hours per week
Department: Estates & Facilities

Join IC24 and help create a welcoming, safe and efficient workplace

We are looking for a proactive and organised Facilities Assistant to join our Estates & Facilities team. This is an exciting opportunity for someone who enjoys a varied role combining reception, administration and facilities support responsibilities.

As the first point of contact for colleagues, visitors and contractors, you will play a vital role in ensuring the smooth day-to-day operation. You will provide professional front‑of‑house support while assisting with facilities administration, site coordination and workplace services.

• Direct support to the Facilities Manager
• Support the Head of Estates and Facilities with the mobilisation and operational setup of services on a new start up project.
• Update maintenance or CAFM systems with completed tasks. (Top Desk Reporting Portal)
• Support tasks such as raising purchase orders and managing suppliers.
• Maintain accurate records, logs, and compliance documentation.
• Monitor and report progress against mobilisation objectives, escalating risks or delays to the Head of Estates and Facilities as required.
• Help ensure a consistent Estates and Facilities service model is embedded across the new site, and existing organisational locations

• Previous administration experience
• Excellent communication and customer service skills
• Experience using IT systems, spreadsheets and reporting tools
• Strong organisational skills and attention to detail
• The ability to work independently and as part of a team
• A proactive approach and the ability to prioritise competing tasks
• Experience in a reception or facilities support role.
• Administration experience within healthcare, estates or facilities environments.
• Full driving licence.

• Salary of £25740.00 per annum
• Opportunity to join the NHS Pension Scheme
• Enhanced Bank Holiday rates
• Additional annual leave above statutory minimum
• Enhanced family leave (maternity, paternity and adoption leave and pay)
• Employee Assistance Programme including free 24/7 independent counselling and occupational health services
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references.

Closing date:
Tuesday 28th July 2026

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under‑represented groups. We’re dedicated to creating an inclusive environment where everyone feels they belong.

If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at