Reception Officer

Spencer Private Hospitals are looking to recruit a friendly, welcoming, and enthusiastic Reception Officer to join a motivated administration team that delivers outstanding customer service to a variety of self-pay, private medical insured, and NHS patients. You will need to be flexible, have a good telephone manner, excellent face to face interpersonal skills, an ability to prioritise workloads and demonstrate team work to be successful in this role.

The role is based at our Ashford site, but will be expected to travel to Margate and Canterbury on a small number of occasions, as needed and directed. The role is full time, 37.5 hours/week. There will be the requirement to work weekends as clinics dictate on a rota with the team. Enhancements of 30% for Saturday working and 60% for Sunday working is applied for any weekend working.

To provide a professional, welcoming and polite reception service for all visitors and staff. To filter and direct calls accordingly in a calm and timely manner, whilst assisting with the other daily reception tasks in line with the requirements of the role.

Spencer Private Hospitals recognise and value all their staff and are committed to developing a well-trained and flexible workforce.

• Free on-site staff car parking
• Staff discount for treatments
• Enrolment into a staff pension scheme
• Investment in staff training
• Annual salary increment
• Additional benefits available in line with our NHS colleagues
• Local retail discounts

We are also fortunate enough to be based in East Kent, arguably one of the most beautiful parts of the UK, often boasting the best weather due to our close proximity to Western Europe and is aptly know by the missive `the Garden of England`. We are a short hop across the channel to France with the added bonus of fast rail connections to Europe, London and surrounding areas.

The availability of high-quality schools which support grammar school education as well as academy and private schools are all available within the locality. Our CQC report has a rating of Good and we are now on an improvement trajectory to Outstanding.