Urgent Care Operations Navigator
Listed on 2026-10-11
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Customer Service/HelpDesk
Call Center / Support
Integrated Care 24 (IC24) invites applications for an Operational Navigator to join our 24/7 urgent care operations. You will provide friendly telephone support to clinicians, patients, and colleagues, manage queues, and dispatch calls to regional teams.
You’ll monitor service levels, share updates, and uphold GDPR and safeguarding standards. The role emphasizes empathy, discretion, and calm communication under pressure, with part-time hours up to 18 per week in a 24/7 operation.
This posting is for the Urgent Care Operations Navigator role at Ic24 Ltd, based in South Willesborough, England, United Kingdom.
We appreciate your interest in this position.
Join Ic24 Ltd and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
We are looking to fill the Urgent Care Operations Navigator position at Ic24 Ltd in South Willesborough, England, United Kingdom.
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