Customer Service Advisor

Reed Business Support are recruiting on behalf of our valued client based in Ashford for a Customer Service Administrator. This is an excellent opportunity for an organised and customer-focused individual looking to build a long-term career within a supportive and growing business. As the appointed Customer Service Administrator, you will play a key role in delivering exceptional service to customers while supporting the wider team with administrative tasks and order processing.

About the Role:

Responding to customer enquiries via phone, email, and online channels Processing customer orders accurately and efficiently Updating internal systems and maintaining customer records Coordinating with internal departments to resolve customer queries Assisting with general administration and reporting duties Supporting the team during busy periods and seasonal demand

About You:

Previous customer service or administration experience is desirable Excellent communication and interpersonal skills Strong attention to detail and organisational abilities Confident using Microsoft Office applications Positive attitude with a willingness to learn Ability to work effectively within a team environment Salary & Working Pattern: £25,000 - £27,000 per annum Full-time, permanent position Monday to Friday, 9:00am - 5:30pm Benefits: 25 days annual leave plus bank holidays Company pension scheme Full training and development programme Career progression opportunities Employee assistance programme Modern office environment Free on-site parking If you are interested in this Customer Service Administrator opportunity, please apply today.

Reed Business Support look forward to assisting you with the next step in your career.