Key Holder

Job in Ashford, Kent County, TQ7, England, UK

Listing for: Ben Sherman Ashford

Full Time position
Listed on 2026-05-20

Job specializations:

Retail
Retail Sales, Customer Service Rep

Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR

Key Holder - Part Time

16 hours per week

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities:

Achieve sales targets by demonstrating passion for the product and the brand
Open and close the store when a member of management isn't there
Provide accurate information about our product to the customer including features and benefits and stock availability
Promote our multi-channel shopping options to ensure maximum customer satisfaction
Provide an inviting and welcoming atmosphere for our customers

Process sales transactions with care and in line with company guidelines
Demonstrate flexibility in order to meet the needs of the store

Key

Skills and Experience:

Essential:

Customer service focused
Good communication skills
Experience in retail industry

Desirable:

Good IT skills
Experience of working in a premium fashion brand

Compensation:

To be discussed

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