Supplement Formulation Consultant

Supplement Formulation Consultant

Technical Sales | Product Development | Nutraceuticals

Recruitment Agency:
Diamond Search Recruitment

Location:

Kent / Hybrid & Remote Flexibility
Salary: £40,000–£50,000 DOE + Commission
Job Type: Full-time, Permanent

Working Hours:

Monday–Friday, 9:00am–5:00pm

About the Opportunity

Diamond Search Recruitment is representing an innovative and rapidly growing UK-based supplement product development business in the search for an experienced Supplement Formulation Consultant.

This is an exciting opportunity for someone with a genuine background in the food supplement or nutraceutical industry who combines strong technical knowledge with outstanding communication skills and a natural ability to build relationships.

Working at the intersection of technical consultancy, product development and commercial sales, you will help customers turn their ideas into credible, commercially viable supplement products. You'll play a key role in guiding clients from their initial concept through to a clear product brief, working closely with commercial colleagues and scientific formulation specialists.

Our client has developed more than 1,300 unique supplement formulations and has experience working with 11 of the UK's top 15 consumer brands, offering the successful candidate the opportunity to join an established and ambitious business at the forefront of supplement innovation.

Please note:

This is not a laboratory-based formulation position. It is a highly customer-facing, consultative role requiring regular telephone and video calls throughout the working day.

The Role

As Supplement Formulation Consultant, you will act as the technical link between customers, the commercial team and the scientific formulation department, ensuring that new product concepts are properly understood, clearly documented and realistic for development.

Your responsibilities will include:

* Joining sales and discovery calls with prospective customers to understand their product concepts, objectives and commercial requirements.

* Providing informed guidance on supplement ingredients, dosage considerations, product formats and formulation possibilities.

* Supporting the sales process by answering technical questions, addressing concerns and helping customers progress with confidence.

* Leading post-sale project kick-off calls with newly onboarded clients.

* Gathering detailed product briefs covering intended benefits, target audiences, ingredients, serving requirements and commercial goals.

* Advising customers when their initial concepts need to be adapted to ensure technical feasibility or commercial viability.

* Translating customer conversations into clear, accurate and detailed written formulation briefs.

* Explaining technical and scientific information in an accessible way to customers with varying levels of industry knowledge.

* Managing customer questions, amendments and follow-up actions throughout the early stages of product development.

* Working collaboratively with sales colleagues, formulation scientists and product development teams to ensure a smooth handover into development.

* Maintaining accurate records of customer discussions, requirements and agreed next steps.

About You

You'll be a confident, personable and commercially aware professional who enjoys speaking with customers, understanding their ideas and finding practical solutions.

You will be comfortable leading conversations, thinking on your feet and explaining technical concepts in a clear and engaging way. You'll also understand the importance of balancing customer ambition with ingredient functionality, formulation feasibility, cost and the overall consumer experience.

Essential skills and experience:

* Previous professional experience within…