Enterprise Excellence Manager

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Date:
Jan 8, 2026

Location:

Ashland City, TN, 37015
Company:

A. O. Smith Corporation
Hybrid, Onsite or Remote:
Hybrid

The EE Manager I leads mid-to-large-scale improvement projects at Business Unit (BU) or Global Shared Service level. This role is responsible for designing and/or leading process improvements and standardization initiatives, using advanced CI methodologies and tools to deliver measurable results. The EE Manager I collaborates with cross-functional teams and senior business leaders to provide leadership, coaching, and support for more complex CI activities.

• No budgetary responsibility
• No direct supervision
• Complexity:
  Moderate to High
• Leads activities spanning multiple sites and functions, ensuring alignment and execution across the NAWH Business Unit (7 sites)

• Partner with functional and operational leaders to identify, prioritize, and execute improvement initiatives aligned to strategic goals.
• Facilitate value stream mapping, Kaizen events, and workshops that address key business challenges and deliver improvements in Safety, Quality, Delivery, Cost, and Employee Engagement.
• Coach leaders at all levels in Lean leadership behaviors, daily management, and problem solving (A3 and PSFC).
• Deliver internal training and certification programs to expand organizational capability.
• Develop and implement governance routines, scorecards, and dashboards to track impact and sustainment.
• Lead in the development and coordination of internal best practices, playbooks, and CI roadmaps.
• Provide guidance and counsel to business partners as a subject matter expert in continuous improvement and lean manufacturing principles and their application.
• Coordinate implementation of identified opportunities by actively partnering with plant personnel and plant continuous improvement teams.

Travel: to partner sites 25%-35%

• Bachelor’s degree in Engineering or related field required
• Formal training in Change Management/Continuous Improvement required
• Advanced computer proficiency, MS Office, SAP preferred
• 5+ years of relevant work experience in Lean, Continuous Improvement (CI), or operational excellence within manufacturing or service settings.
• Effective communicator with strong influencing skills across multiple levels and varying change management stages.
• Strong facilitation skills with the ability to engage cross-functional teams.
• Demonstrated success delivering measurable results through Lean/Continuous Improvement initiatives.
• Experience coaching leaders and frontline teams to adopt CI tools and daily management systems.