Outpatient Crisis Therapist

Overview

Join to apply for the Outpatient Crisis Therapist role at Ramey-Estep Homes, Inc.

Function:
The Outpatient Crisis Therapist (OCT) is responsible for providing immediate behavioral health support and intervention for individuals experiencing acute distress due to emotional or psychological symptoms or substance use. Services will be provided in a variety of settings and can include mobile response. The OCT assesses risk, delivers short-term stabilization services, and connects clients with appropriate resources for ongoing care.

This role will exercise strong clinical judgment, the ability to remain calm under pressure, and a commitment to providing trauma-informed, person-centered support. As part of a collaborative behavioral health team, the OCT ensures safety, de-escalation, and timely access to care for those in need.

• The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.
• Support the mission, vision, and values of RE. Facilitate and adhere to the agency’s code of ethics, policies, and procedures.
• Support all functions that attain and maintain accreditation and compliance with regulatory agencies.
• Support and facilitate positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.
• Exhibit effective communication skills, including proper use of agency communication systems.
• Participate in appropriate professional development programs to attain and maintain competency.
• Effectively manage financial and physical resources to achieve the mission of RE.
• Report incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.

• Provide immediate clinical assessment, risk evaluation, and stabilization services to individuals experiencing behavioral health crises in community-based settings (homes, schools, community centers, RE offices, etc.).
• Work collaboratively with other crisis team members to utilize trauma-informed, evidence-based approaches to de-escalate crises and ensure safety for clients and others.
• Develop short-term crisis plans tailored to client needs, including safety planning and coping strategies.
• Coordinate care with law enforcement, medical providers, social services, and other community partners to ensure comprehensive crisis response.
• Refer clients to appropriate level of care based on safety factors and assist in coordinating follow-up services, including outpatient therapy, case management, substance use treatment, or psychiatric care.
• When appropriate, work closely with family members, caregivers, and support networks to engage them in the crisis resolution process.
• Complete timely and accurate clinical documentation, including risk assessments, progress notes, and follow-up plans, in accordance with agency, state, and accreditation standards.
• Maintain compliance with confidentiality laws (HIPAA) and ethical standards of practice.
• Track and report service delivery, outcomes, and crisis response data as required.
• Participate in community crisis response initiatives, including outreach to high-risk populations.
• Provide consultation, education, and support to community partners on crisis intervention strategies and available behavioral health resources.
• Represent the agency in community forums, training, or collaborative meetings related to crisis services.
• Participate in regular supervision, team meetings, and case reviews to ensure quality of care.
• Engage in ongoing training and professional development in crisis intervention, trauma-informed care, suicide prevention, and related areas.
• Contribute to a supportive and collaborative team culture within the crisis services program.
• Performs other duties as assigned.

• Crisis services are provided 24/7 year-round, so shifts will be varied to ensure appropriate coverage at all service locations.
• Holidays, weekends, and extra…