Patient​/Office Coordinator

JOB SUMMARY

Responsible for;promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing.

• Overall performance rating of below indicated essential job duties:
• Answer phones, schedule appointments, complete patient referrals and documentation in a timely manner.
• Complete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance information.
• Daily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and deposit.
• Insurance verification prior to patient visit, when applicable.
• Manage office correspondence, medical record documentation, and process medical records requests.

• Minimum requirement:
  • High School diploma or GED
  • Must be able to type 35 correct words per minute
• Preferred qualifications:
  • One year experience in medical office setting

• Works indoors in an office/clinic setting
• The noise level is usually moderate

• Constantly required to maintain a stationary position behind a computer.
• Frequently required to move about inside the department.
• Constantly required to communicate telephonically and face to face with colleagues and customers.
• Constantly required to operate a computer and telephone.
• Constantly required to lift and/or move up to 10 pounds.
• Frequently required to lift and/or move up to 25 pounds.
• Occasionally required to lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception