Medical Receptionist - Ashland, KY

Apply for the Medical Receptionist - Ashland, KY role at Crossroads.

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence‑based medication assisted treatment (MAT) options to combat the growing opioid epidemic and help people with opioid use disorder start their path to recovery. Our clinics are outpatient and office‑based, located in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients.

• Provide excellent customer service checking in patients, receiving payments, and assisting in daily operations.
• Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
• Guide new patients through their intake process.
• Collect urine and saliva samples for patient drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical and clinical staff to coordinate intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and financial responsibilities.

• High School Diploma or GED required.
• Customer Service experience in a fast‑paced environment preferred.
• Experience in healthcare, addiction medicine, or office administration preferred.
• Lived Addiction experience is a plus.

• Monday - Friday; 4:45am - 12:45pm
• Rotating Saturday; 7:00am - 8:30am

• Have a daily impact on many lives.
• Excellent training if you are new to this field.
• Mileage reimbursement (if applicable) at the IRS mileage rate.
• Community events that promote belonging and education.
• Opportunity to save lives everyday!

• Medical, Dental, and Vision Insurance
• PTO
• 401K options including a match program with no vesting period
• Annual Continuing Education Allowance in related field
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health day
• Calm subscription for all employees