Commercial Parts Pro Store

Job Overview

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Responsible for profitable growth of the commercial business through customer retention and growth. Partners with the GM to manage Team Members. Requires expert automotive system and part knowledge, ability to source parts from multiple sources, and to direct drivers for timely and accurate delivery.

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with the GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English;
  Spanish a plus; effective communication with customers, peers, and management
• Read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals
• Write simple correspondence
• Understand and execute written, oral, or diagram instructions
• Complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide in all units of measure)
• Use Microsoft Word and Excel effectively
• Strong organizational skills
• Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization
• Ability to work an assortment of days, evenings, and weekends as needed

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

High school diploma or general education degree (GED).

ASE Certification preferred, but not required.

The employee will predominantly be walking or standing, handling and moving parts up to 50 lbs frequently and up to 100 lbs occasionally. Ability to reach, climb, balance, stoop, kneel, crouch, or crawl is required. Adequate hearing and vision (close, distance, color, depth perception) are necessary.

Work is primarily inside but occasionally outside under various weather conditions. Exposure to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock, explosives, vibration, and moderate noise levels may occur.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state or local protected class.