Receptionist, Administrative​/Clerical

Overview

We are H&R Block, a high‑performing, connected culture that believes in helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Help to ensure all client needs have been met during service in‑person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Previous sales/marketing experience (preferred)
• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401k retirement savings plan, employee stock purchase plan (with eligibility requirements)
• Access to other benefits such as fitness center programs and discount programs

$11.00 – $27.00/hr local minimum wage laws apply. Pay may include incentive compensation or short‑term incentive plans.

Seniority level:
Not Applicable

Employment type:

Full‑time
Job function:
Administrative
Industries:
Retail