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Customer Service Manager — Fire Protection & OEM Accounts

Job in Ashland, Middlesex County, Massachusetts, 01721, USA
Listing for: Kidde Fenwal Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 115000 - 140000 USD Yearly USD 115000.00 140000.00 YEAR
Job Description & How to Apply Below

Kidde Fenwal is seeking a Customer Service Manager in Ashland, MA to lead the customer service team supporting Fire Suppression and Controls. You will own order management from entry to delivery and ensure exceptional customer experience.

You will partner with Sales, Supply Chain, Operations, Engineering, Quality, Finance and Logistics to meet customer expectations, resolve issues, and drive continuous improvement. Relevant ERP/CRM experience and OEM/distributor relationships are important.

We are looking to fill the Customer Service Manager — Fire Protection & OEM Accounts position at Kidde Fenwal Inc. in Ashland, MA, United States.

For the Customer Service Manager — Fire Protection & OEM Accounts position at Kidde Fenwal Inc., we are reviewing applications now.

Step into the Customer Service Manager — Fire Protection & OEM Accounts role at Kidde Fenwal Inc. in Ashland, MA, United States and grow with us.

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