Site Coordinator - South Correctional Center; Missouri - Correctional Education

Site Coordinator - South Central Correctional Center (Missouri) - Correctional Education

The Site Coordinator provides administrative support for Ashland University Correctional Education staff and students. The Site Coordinator reports directly to the designated Correctional Education State Director.

• Oversee daily operations at the assigned correctional facility(s) and represent Ashland University in collaboration with the State Department of Corrections.
• Act as the liaison between facility staff, students, and Ashland University.
• Identify, screen, and recruit students in alignment with Ashland University and DOC criteria.
• Assist students with completion of the AU application paperwork and digital submission process; ensure students have access to courses and remain accountable.
• Support students in addressing issues related to student access (e.g., device malfunction, transfer, technological access, total lockdown, unexpected release).
• Collaborate with the Financial Aid team to provide student support related to FAFSA completion, aid counseling, documentation requests, loan default process, satisfactory academic progress, and other requests from the AU Financial Aid team.
• Collaborate with Academic Services through proctoring, recording, and uploading tests, speeches, and assignments to maximize student success; assignments should be submitted on assigned due dates.
• Provide students with an Ashland University orientation and academic correctional education processes and procedures before the semester begins.
• Orders and manages site inventory of end user devices, student textbooks, and instructional supplies; provide timely, accurate inventory reports as assigned.
• Ensure students have the necessary materials to participate in registered courses, including distribution of end user devices, equipment, textbooks, and other educational materials.
• Responsible for the distribution and collection of course evaluations and university assessments.
• Organize and conduct student extracurricular activities such as commencement and incentives.
• Distribute Ashland University library research in a timely manner and in compliance with DOC regulations.
• Identify students who will be releasing prior to completing their Ashland University degree; ensure students complete the required pre-release exit interview form and encourage students to continue their education through the re-entry program.
• Maintain student privacy and record keeping according to FERPA.
• Establish weekly meetings with each student regarding academic engagement, review participation reports, check end user device access, and encourage students.
• Ensure compliance with AU policies, accreditation standards, and DOC policies and procedures.

• Associate’s degree required.
• Ability to use Learning Management System software and productivity software such as MS Office.
• Basic computer skills with ability to troubleshoot issues.
• General understanding of an academic environment.
• Ability to identify problems, suggest possible solutions, and assist in resolution.
• Multi-task, organize, communicate, and prioritize work through to completion with attention to detail and deadlines.
• Effectively communicate and collaborate with a diverse group of individuals, including AU faculty, administrators, incarcerated students, and correctional facility staff.
• Pass a pre-employment DOC and AU background check.
• Assist at other correctional facilities as needed.
• Demonstrate professionalism, good judgment, and ethical standards.
• Physically present at the facility for 80% of the work week.

• Bachelor’s degree preferred.
• Minimum of 3 to 5 years relevant work experience.
• Experience working in correctional education.
• Experience working in higher education.

• Work primarily performed in a physical correctional facility; requires approval for access.
• Some evening and weekend hours at the correctional facility, as necessary.
• May be required to lift up to 50 lbs.; walking distances within correctional facility; transport course materials, textbooks, and end user devices as needed.
• Travel may be required.

01/01/2026

Hours per week: 40;
Shift required: first.