Seasonal Business Tax Associate

Seasonal Business Tax Associate - Intuit

Join to apply for the Seasonal Business Tax Associate role at Intuit.

Intuit believes everyone should have the opportunity to prosper. Being a mission‑driven company means living our values every day and putting the success of our customers first. As a Seasonal Business Tax Associate you will work toward advancing Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to customers. You will also shape the direction of our newest product, Turbo Tax Live Business, and operate within a Fortune’s 100 Best Companies to Work For ranked company.

• Provide tax advice, full service return preparation, and tax calculations to Turbo Tax Business customers.
• Use government websites, professional resources, and team expertise to deliver the correct answer to the customer in everyday language.
• Interact with customers via Smartlook video communications software in a virtual, customer‑facing role.
• Help Turbo Tax Business customers who are working on their tax returns or whose returns have been delegated with: tax advice; full service business return preparation and signature; product/software inquiries; tax calculations; filing tax extensions.
• Create high‑quality customer interactions that instill confidence using deep customer empathy and your extensive knowledge of business tax preparation and books‑to‑tax accounting entries.
• Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and return preparation.
• Document customer interactions and work continuously toward meeting company key performance metrics and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations as needed.

• Strong business tax preparation experience and extensive knowledge of tax laws (at least 3 years of recent experience preparing federal and state business tax returns for at least 20 clients/customers per season using commercial tax preparation software).
• Minimum of 2 seasons of personal tax preparation experience (at least 30 tax returns per tax year). Strongly preferred.
• Must be available to work a minimum of 20 hours per week, spread across three or more days.
• Bookkeeping experience with books‑to‑tax preparation is strongly preferred.
• Experience preparing business tax returns for service industry customers is strongly preferred.
• Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
• Excellent verbal and written communication skills.
• Critical thinking, problem solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Must have (or be willing to obtain) an internet connection that meets Intuit Security criteria.
• Must reside in the United States.

• Bay Area, California: $31,10 – $35,50
• Southern California: $31,10 – $35,50
• Colorado: $29,60 – $34,10
• Hawaii: $31,10 – $35,50
• Illinois: $29,60 – $34,10
• Maryland: $29,60 – $34,10
• Massachusetts: $31,10 – $35,50
• Minnesota: $26,60 – $33,80
• New Jersey: $31,10 – $35,50
• New York: $31,10 – $35,50
• Ohio: $26,60 – $33,80
• Vermont: $29,60 – $34,10
• Washington: $31,10 – $35,50
• Washington DC: $29,60 – $34,10

Eligibility for a cash bonus, equity rewards, and benefits is provided in accordance with Intuit’s applicable plans and programs.