HVAC Service Manager

Overview HVAC Service Manager – Richmond, VA

Relocation Assistance is available!

Are you ready to lead, coach, and inspire a team of HVAC professionals while driving revenue growth? F.H. Furr’s Richmond, VA branch is seeking a dynamic HVAC Service Manager who thrives on developing talent and delivering exceptional results. If you’re passionate about mentoring technicians and helping them succeed in both service excellence and sales performance, this is your opportunity to join a legacy of leadership.

For over 40 years, F.H. Furr has been a trusted name in residential home services across Virginia, Maryland, DC, and Delaware. With more than 1,000 employees and a large fleet of service vehicles, we’ve built a reputation for quality, integrity, and exceptional customer care. Our Richmond location continues to expand as we deliver plumbing, HVAC, and electrical services throughout Central Virginia.

Coach and Develop Technicians

• Mentor HVAC service and selling technicians to improve technical skills, customer communication, and sales performance
• Conduct regular ride‑alongs, training sessions, and performance reviews

Drive Revenue Growth

• Implement strategies to increase average ticket size and conversion rates
• Partner with sales teams to align service delivery with revenue goals

Lead with Excellence

• Build a culture of accountability, professionalism, and continuous improvement
• Set clear expectations and motivate your team to exceed them

Optimize Operations

• Ensure efficient scheduling, workflow, and resource allocation
• Collaborate with dispatch and customer service teams to maximize productivity and customer satisfaction

Ensure Quality and Compliance

• Maintain high standards for safety, workmanship, and customer experience
• Stay current on industry trends and best practices

We’re looking for a hands‑on leader who thrives in a high‑performance, fast‑paced environment. You should be passionate about developing people, driving results, and creating a winning team culture. If you lead by example, celebrate success, and hold your team accountable, you’ll excel here.

This role offers bonus opportunities tied to key performance metrics, including revenue growth, customer satisfaction scores, and technician development milestones. Your success is directly connected to your team’s success.

• Proven experience managing residential HVAC teams
• Strong leadership and coaching skills with an emphasis on sales performance
• HVAC certification and deep technical knowledge
• Ability to thrive in a fast‑paced, growth‑oriented environment

• Competitive compensation (we pay at the top of the market)
• Comprehensive health, dental, and vision insurance
• 401(k) with a generous company match
• Career advancement opportunities in a rapidly growing organization
• Performance‑based bonuses

F.H. Furr may conduct a preemployment background check and drug test, subject to applicable law.