Inside Sales Associate

Overview

Aireco Supply, Inc is a leading distributor of HVAC/R equipment, components and supplies serving Maryland, Washington D.C., Virginia and Delaware. We are seeking a highly motivated individual to join the Inside Sales Team in the Ashland, Virginia area.

• Accurately and efficiently process customer transactions such as providing pricing, quotes, processing orders and managing returns
• Generate new and repeat sales by educating customers about products
• Proactively recommend items needed by the customer to increase customer satisfaction and improve profitability
• Support branches and Territory Sales, processing customer transactions such as providing pricing, quotes, processing orders and managing returns
• Provide excellent customer service while maintaining a positive attitude
• Assist customers with their HVAC parts and equipment needs both in person or via telephone
• Excellent communication skills, with a focus on internal and external customers
• Ability to build and maintain customer relationships
• Work in a team environment, supporting multiple product lines
• Ability to provide quality customer service
• Knowledgeable in HVAC products or other trade products
• Basic computer fluency and comfort with the ability to quickly gain necessary skills
• Ability to utilize computer to reference parts
• Demonstrate basic mathematical aptitude and function
• Strong interpersonal skills in sales and problem solving
• Positive attitude towards learning
• Participate in trainings to maintain and grow knowledge of products and skills
• Performs all other associated duties as assigned by leadership team

• Strong oral and written communications skills
• Positive attitude and willingness to learn
• Computer skills and willingness to learn new operational procedures
• Knowledge of HVAC systems is helpful but not required
• Excellent benefits package includes 401K, health, dental and vision coverage, disability insurance, profit sharing, vacation and sick leave

Equal Opportunity Employer / Drug Free Workplace