Representative - Inside Sales

Job Overview

Representative - Inside Sales at Wesco

As a Representative - Inside Sales, you will interact with existing customers to increase sales of the Company’s products and/or services. You will obtain, create, and up‑sell orders, creating customer satisfaction and adding value to the customer’s buying experience. You will focus on proactive selling techniques to add business or expand the current book of accounts. You will collaborate with outside sales to ensure goals are being met.

• Obtain orders through email and telephone calls, verify and enter items, transfer orders to fulfillment, explain stock‑outs and expected delivery dates.
• Increase orders by suggesting related items, explaining features, and checking customer’s buying history.
• Own, qualify and develop opportunities passed from marketing, outside sales, and national accounts.
• Identify ways for continuous improvement of processes.
• Prepare, generate, and follow up on verbal or written quotations to secure orders or determine reason for loss of order.
• Review open customer order reports and take action on open items, including those that may be at risk in meeting customer’s promised delivery date.
• Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Report industry trends, competitive pricing and customer feedback to management.

• High School Degree or Equivalent required;
  Bachelor’s degree preferred.
• Knowledge and experience in sales and sales administration – 2–4 years.
• Familiarity with Microsoft Office and basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in a team environment.
• Clear communication, both verbal and written.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Ability to take action and solve a range of problems.
• Ability to work independently with general supervision.
• Ability to travel 0% – 25%.

Salary range: $26.02 – $32.53 per hour (actual offer may vary based on various factors).

Wesco offers a comprehensive benefits program for eligible employees, including paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details are available upon request.

Wesco builds, connects, powers and protects the world. As a leading provider of business‑to‑business distribution, logistics services and supply chain solutions, we create a world you can depend on.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.