Dispatcher; AM - Onsite

Company Overview

James River Petroleum and its affiliates are a full‑service consultative fuel provider. We service commercial, government, and retail markets nationwide with an emphasis on customized solutions. We offer a nationwide fuel card program, bulk and strategic delivery services, fixed/hedged pricing based on contract partnerships, inventory management, and more. Incorporating technology, conducting market research, managing a mixed fleet of company vehicles and common carrier partners, and providing ongoing communication and education are the core elements of our approach.

James River is headquartered in Ashland, VA with company vehicles operating in Atlanta, Baltimore, Charlotte, Fairfax, Norfolk, Richmond, and Roanoke.

The primary responsibility of this position is to promote safe and efficient deliveries for our operations and meet customer expectations for each delivery. The dispatcher will manage all customer open orders on company equipment to ensure timely and scheduled delivery. The dispatcher will schedule an appropriate number of drivers for the available work and maintain a schedule that results in an appropriate level of overtime hours.

The dispatcher will plan for and work around short‑term variances in available trucks and drivers. Proper communication to drivers, management, and sales is key to success. The position will manage our business and all weekend deliveries for JRP.

• Manage driver work schedules, overtime, delivery windows, and levels of service.
• Manage shift accounts—set up delivery time, gallons, and new business.
• Manage all driver daily work for entry the following morning.
• Provide daily backup for all JRP deliveries.
• Communicate fueling points to each market weekly.
• Monitor actual delivery by truck‑by‑customer.
• Identify open fueling windows and move all possible first‑shift gallons to fill.
• Produce driver fueling metrics—working with Director of Transportation.
• Manage truck PM needs.
• Manage after‑hour calls to JRP.
• Member of the on‑call team.

• Petroleum experience 1–5 years.
• Previous experience in managing a driver team.
• Demonstrated success in previous work history.
• Demonstrated success in an independent work environment.
• Goal‑oriented.

Prolonged periods sitting at a desk and working on a computer. Will be on‑call rotating weekends.

• Competitive salary.
• 401(k) with 2% annual company contribution.
• Excellent, full health benefits package.